Shipping Policy

Delivery Coverage

Petal Zone delivers flowers, cakes, and gifts within Belgaum and selected locations outside Belgaum. For outstation deliveries, please contact us in advance to confirm availability for your area.

Delivery Charges

Delivery charges are calculated based on your delivery location and will be communicated at the time of order confirmation.

Same-Day Delivery

We will make every effort to deliver your order on the same day whenever possible. Delivery timings requested by customers are treated as preferred timings and may vary due to unavoidable circumstances.

Outstation Deliveries

For deliveries outside Belgaum, orders must be placed at least one day in advance to ensure timely processing and delivery. Please contact us to confirm availability and charges for your specific location before placing your order.

Delivery Timeline

Estimated delivery timelines may range between 0–7 working days, depending on:

• Product availability
• Delivery location
• Weather conditions
• Operational factors

Delivery timings requested by customers are considered preferred timings and may vary due to unavoidable circumstances.

Deliveries to Institutions & Offices

Deliveries to hospitals, schools, military camps, offices, and business locations will be handed over at the reception or designated receiving area for internal distribution.

We recommend placing such orders for weekday deliveries rather than Saturdays or public holidays to ensure smooth handover.

Recipient Information

To ensure smooth and timely delivery, please provide complete and accurate recipient details at checkout, including:

• Full Name
• Complete Address
• Landmark (if applicable)
• PIN Code
• Valid Contact Number

Petal Zone shall not be responsible for delayed or failed deliveries due to incorrect or incomplete information provided by the customer.

Product Representation

Products delivered may slightly differ from the images displayed on our website due to seasonal availability and design variations. We always strive to provide products that closely match the displayed images. Additional charges may apply for customized or alternative arrangements requested by the customer.

Damaged or Failed Deliveries

If your order arrives damaged or was not delivered to the recipient, please contact us promptly with your order details. We will review the matter and arrange an appropriate resolution. See our Cancellation & Refund Policy for details on eligibility.